source: Red Alert HELP!
published: 10 October 2015
Red Alert HELP! provides an interactive online advice portal available 24/7 x 365 to help you find the information, services or support that you need. Primarily featuring services in the West Midlands, there is also information on national services, campaigns and support initiatives.
The portal consists of a type-recognition system that will find key words as visitors type into the search box, and then present answers or solutions to the query. Visitors can also submit tickets (queries / requests).
The portal will be continuously updated in close consultation with third parties which include collaborators or partners within the voluntary, statutory and social enterprise sectors.
When this facility goes fully live (in 2016 we hope) it will also have a user forum to encourage discussion and support with the Red Alert HELP! team and between other forum users.


provided by: